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General Terms and Conditions (GTC)

1. Sessions and treatments
All prices are quoted in Swiss Francs. Prices and session duration are without guarantee and may be changed at any time without notice.


1.2 Terms of payment
Telephone consultations are paid by the client by prepayment (bank transfer, TWINT or PayPal). Individual sessions are payable on the spot.

For telephone consultations, prepayment is made as follows:

  • TWINT - Swiss payment app
  • PayPal - credit card payment. First create a free Paypal account (https://www.paypal.com) and deposit your credit card there.
  • Bank transfer - to bank account.


1.2 Cancellation
Up to 48 hours before the agreed date a session can be cancelled without any costs. In case of later cancellation or no-show, the session will be charged in full.


1.3 Disclaimer
Consultations and/or treatments by Erica Zollinger do not replace a visit to the doctor or a medical diagnosis. Under no circumstances can Erica Zollinger be held responsible for any complaints during the session or as a result of it. Each client is fully responsible for themselves and their actions in life.


2. Courses / Practice afternoons
The topics covered in the courses may vary. All prices are in Swiss Francs and without guarantee. Prices are subject to change without notice.


2.1 Registration and places
The number of places per seminar is limited. Places are allocated in the order of registration. By transferring the registration fee, you make a binding registration and at the same time accept the General Terms and Conditions.


2.2 Terms of payment
In the case of courses lasting several days, the registration is binding with a deposit of SFr. 150. The remaining amount is to be paid at the latest 7 days before the start of the seminar. In case of later registration, the whole course amount has to be paid at once. For one-day practice afternoons, the registration becomes binding by transferring the course fee.


2.3 Cancellation
In case of cancellation up to one week before the beginning of the course or practice afternoon, no course fees will be charged. In case of later cancellation or no-show, the full course fee must be paid. If a seminar cannot be held due to force majeure, the money paid will be refunded in full.

If a substitute person is provided for a course or exercise afternoon, the course or exercise afternoon can be cancelled without any costs. If a course or exercise afternoon has to be postponed for compelling reasons (e.g. illness), no additional costs will be incurred.


2.4 Disclaimer
Insurance is the responsibility of the participants. Erica Zollinger declines any liability. Under no circumstances can she be held responsible for any complaints during the course / exercise afternoon or as a result thereof. Courses and exercise afternoons do not replace a visit to the doctor or a medical diagnosis. Each client is fully responsible for himself and his actions in life.


3. Data protection
All personal data will be treated with due care and will not be disclosed to third parties. Erica Zollinger is only allowed to use the collected information for her own information and advertising purposes.


4. Applicable law and jurisdiction
All legal relations between clients and course participants on the one hand and Erica Zollinger on the other hand are based on Swiss law. The place of jurisdiction is Zurich.


Zurich, 29 October 2022